To connect a smart TV to WiFi, open Settings > Network, choose Wireless/WiFi, pick your network and type the password. No remote? A USB mouse or keyboard plugged into the TV usually lets you do the same steps.
Connect to WiFi in settings
- Press Home or Settings on the remote.
- Go to Network (sometimes Network & Internet or Connection).
- Choose WiFi or Wireless, then your home fibre router or phone hotspot.
- Type the password carefully; it’s case-sensitive.
- Run the TV’s network test, if it has one.
Brand menu paths (Samsung, LG, Hisense, TCL)
| Brand | Menu path |
|---|---|
| Samsung (Tizen) | Settings > General > Network > Open Network Settings > Wireless |
| LG (webOS) | Settings > All Settings > Network (or General > Network) > WiFi Connection |
| Hisense (VIDAA) | Settings > Network > Network Configuration > Wireless |
| Hisense, TCL (Google/Android TV) | Settings > Network & Internet > WiFi |
Menu names shift a little between models and software versions, but “Network” is always the section you want.
No remote: USB mouse/keyboard and apps
- USB mouse or keyboard: plug it into the TV’s USB port. Most Samsung, LG, Hisense and Android TVs show a pointer or respond to arrow keys and Enter. Go through the steps above.
- Network cable: plug an Ethernet cable from the router into the TV’s LAN port. The TV goes online without WiFi, and you can then use a phone remote app.
- Phone remote apps: Samsung SmartThings, LG ThinQ, Google TV, or Hisense’s remote app. They only work once the TV is on the same network as your phone, so use them after a cable or mouse gets the TV online. More on this in using your phone as a TV remote.
- Hotspot trick: if the TV was connected before, set your phone’s hotspot to the same network name and password as that old WiFi. The TV often reconnects by itself.
Using mobile data for the TV? See how to share a phone hotspot to a TV, and watch your bundle.
TV will not connect: fixes
- Restart both: switch off the router and unplug the TV for a minute, then power on the router first.
- Wrong password: forget the network on the TV and re-enter it.
- Network not listed: older TVs only see 2.4 GHz. Many fibre routers broadcast 2.4 GHz and 5 GHz; make sure 2.4 GHz is on, or give the bands separate names.
- Connected, no internet: check the router has internet on your phone, and that you’re not out of data or behind on the fibre bill.
- Date and time wrong: set the TV’s clock correctly; wrong dates break secure connections.
- Too far from the router: walls weaken signal. Move the router closer or use a cable.
- Update the TV’s software once it’s online.
If the TV connects but streaming crawls, see smart TV slow fixes.
Quick answers
Go to Settings > Network > WiFi (or Wireless), choose your network, enter the password and run the network test.
Yes. Plug in a USB mouse or keyboard, or connect a network cable and then use a phone remote app. If it was connected before, a phone hotspot with the old WiFi name and password often works too.
